FAQs
FREQUENTLY ASKED QUESTIONS
Everything you need to know about Brawn, our products, orders, and personalized coaching.
GENERAL
What is Brawn?
Brawn is a premium fitness and lifestyle brand dedicated to helping individuals perform better through high-quality products, personalized coaching, and a commitment to building stronger, healthier lifestyles.
Who is Brawn for?
Brawn is built for anyone looking to improve their health, fitness, and overall lifestyle—from beginners taking their first step to experienced athletes striving for peak performance.
Why choose Brawn?
We combine premium quality, performance-driven products, personalized coaching, and continuous support to help you achieve lasting results.
Will Brawn continue launching new products and services?
Yes. We are constantly expanding our range of fitness apparel, accessories, wellness products, supplements, and coaching services to better support your fitness journey.
PRODUCTS
What products does Brawn offer?
Brawn offers a growing collection of premium fitness apparel, accessories, wellness products, and personalized coaching services designed for performance and everyday active living.
Are Brawn products suitable for everyday wear?
Yes. Our products are designed to combine comfort, functionality, and style, making them suitable for both training and everyday wear.
How do I choose the right size?
Every product includes a detailed size guide to help you choose the correct fit. If you need additional assistance, our team is always happy to help.
What fabrics do you use?
We carefully select premium fabrics based on comfort, durability, breathability, flexibility, and overall performance to deliver the best training experience.
Are your products designed for intense workouts?
Yes. Our products are created to support movement, comfort, and durability across a wide range of training styles and activities.
How should I care for my products?
We recommend following the care instructions provided on the product label to maintain fabric quality, color, and longevity.
Will my products shrink after washing?
When washed according to the recommended care instructions, our products are designed to retain their fit, shape, and quality.
Will new collections be launched regularly?
Yes. We regularly introduce new collections, colors, and products throughout the year.
ORDERS & PAYMENTS
How do I place an order?
Simply browse our website, add your preferred products to your cart, and complete the secure checkout process.
Can I modify my order after placing it?
If your order has not yet been processed, please contact us as soon as possible and we'll do our best to assist.
Can I cancel my order?
Orders may be cancelled before dispatch. Once shipped, cancellations may no longer be possible.
What payment methods do you accept?
We support secure online payment methods available during checkout.
Is Cash on Delivery (COD) available?
Cash on Delivery may be available for eligible locations and orders.
Will I receive an order confirmation?
Yes. Once your order is placed successfully, you'll receive an order confirmation via email or SMS.
SHIPPING & DELIVERY
How long does shipping take?
Orders are generally processed within 24–48 hours and delivered within 3–7 business days depending on your location.
Do you ship across India?
Yes. We deliver to most serviceable locations across India.
Can I track my order?
Yes. Tracking details will be shared once your order has been dispatched.
What happens if my order is delayed?
While we strive to deliver every order on time, unexpected delays may occasionally occur. If you have concerns about your shipment, please contact our support team for assistance.
RETURNS & EXCHANGES
Can I exchange my product?
Yes. Eligible products may be exchanged according to our Exchange Policy.
Can I return a product?
Returns are accepted for eligible products in accordance with our Return Policy.
What if I receive a damaged or incorrect item?
Please contact our support team within 48 hours of receiving your order, along with photographs of the product, and we'll resolve the issue promptly.
BODY TRANSFORMATION – PERSONALIZED COACHING
What is Body Transformation – Personalized Coaching?
Our coaching program combines personalized training, nutrition guidance, accountability, and continuous support to help you achieve sustainable, long-term results.
Who can join the coaching program?
Our coaching is suitable for beginners, intermediate, and advanced individuals looking to improve their health, body composition, strength, or overall fitness.
Is coaching available online?
Yes. We offer both online and offline coaching, with every program tailored to your individual goals and lifestyle.
What happens after I submit my application?
Once your application is received, we carefully review your details and personally contact you to discuss your goals before recommending the most suitable coaching plan.
Is every coaching plan personalized?
Absolutely. Every workout program, nutrition strategy, and coaching plan is customized according to your goals, fitness level, lifestyle, schedule, and personal requirements.
Is nutrition guidance included?
Yes. Personalized nutrition guidance is included as part of your coaching experience.
How often will my progress be reviewed?
Regular progress reviews, accountability check-ins, and coaching adjustments are included throughout your journey.
Do I need a gym membership?
Not necessarily. Depending on your goals and available equipment, we can design programs suitable for both gym and home workouts.
Can beginners join?
Absolutely. Whether you're completely new to fitness or returning after a break, our coaching is designed to support you at every stage.
How long is the coaching program?
Program duration depends on your goals and the coaching plan recommended after reviewing your application.
Will I receive direct support during coaching?
Yes. Continuous guidance, accountability, and coach support are included throughout your transformation journey.
Can I switch between online and offline coaching?
Depending on availability and your requirements, we can discuss the most suitable coaching format for you.
COMMUNITY
How can I stay updated with new launches?
Follow us on Instagram or subscribe to our newsletter to receive updates on new collections, coaching programs, exclusive offers, and future launches.
Can I collaborate with Brawn?
Yes. We welcome collaboration opportunities with athletes, creators, fitness professionals, and brands that align with our values.
SUPPORT
How can I contact Brawn?
Our support team can be reached through the Contact page, email, or WhatsApp. We'll be happy to assist you with products, orders, coaching, or general enquiries.
I couldn't find my question. What should I do?
If you need further assistance, please get in touch with us through our Contact page. Our team will be happy to help.