Shipping Policy
At Brawn, we strive to deliver your fitness apparel and accessories as quickly and efficiently as possible. Please review our shipping policy below for details on delivery timelines, payment methods, and other important information.
1. Shipping Coverage
We offer free shipping on all orders across India, with no minimum order value required. This includes all states and union territories.
2. Delivery Timelines
Orders are processed within 1 business day after payment confirmation (for online payments) or order verification (for Cash on Delivery).
Estimated Delivery Times:
- Metro Cities (Delhi, Mumbai, Bangalore, etc.): 3-5 business days
- Tier 2 & 3 Cities: 5-7 business days
- Remote Locations (North-East, Jammu & Kashmir, etc.): 7-10 business days
Note: Delivery times may vary due to unforeseen circumstances such as weather delays or courier service disruptions.
3. Payment Methods
Cash on Delivery (COD)
- Available for all orders within India
- Maximum order value for COD: ₹5,000 (for security reasons)
- No additional COD charges
Online Payment Options
We accept secure payments via:
- Credit/Debit Cards (Visa, Mastercard, Rupay, etc.)
- UPI (PhonePe, Google Pay, Paytm, etc.)
- Net Banking
- Wallets (Amazon Pay, Mobikwik, etc.)
All transactions are encrypted for security.
4. Order Tracking
Once your order is shipped, you will receive:
- A confirmation email/SMS with your order number
- A tracking link to monitor your shipment in real-time
- Delivery updates from our logistics partners
You can also check your order status by logging into your account on our website.
5. Shipping Partners
We work with trusted courier services, including:
- Delhivery
- Blue Dart
- Ekart
- XpressBees
- Ecom Express
- Shadowfax
The shipping partner may vary based on your location.
6. Important Notes
- Ensure your shipping address is accurate before placing an order. We cannot modify the address after dispatch.
- For bulk orders (above ₹10,000), please contact our customer support for assistance.
- If your area is serviceable by courier partners, your order will be delivered. In rare cases where delivery is not possible, we will notify you and issue a refund via original payment method.
For any other shipping-related queries, please reach out to our support team at hello@brawnclothing.com and our team will take it further.